LIFE TIME BUY BACK POLICY

Silviya offers a lifetime buyback policy on all silver items purchased through www.silviya.co. We are committed to providing fair value for your items. The buyback value is calculated based on the net weight of the item and the prevailing silver market rate at the time of buyback.

Please note:

• Making charges and GST are non-refundable.

• A 3% processing charge will be deducted from the buyback value.

REFUND PROCESS

Refunds will be processed to the original payment method and may take 7-10 days for our payment partners to process after product inspection and acceptance. In the event of significant damage, Silviya reserves the right to refuse acceptance of the product. Our decision in such matters is final and binding.

AGREED/ACCEPTED PROCESS

• Original receipt/proof of purchase is required when claiming buyback with Silviya.
• Customers are responsible for arranging delivery to our registered office address.
• The final refund amount will be calculated based on the current silver rate and the weight of the item.

For more details, please contact us at info@silviya.co or call/WhatsApp us on 9310018573.